Jeevan Care Home Foundation NGO Privacy Policy India– Protecting Your Data with 100% Care

Welcome to the Jeevan Care Home Foundation. Your privacy is paramount to us. As a leading NGO in India, dedicated to compassionate service, we understand the critical importance of safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and handle your data when you interact with our website, www.jeevsewa.org. We are fully committed to ethical practices and adhering to the highest standards of data privacy in India.

Our Unwavering Commitment to Your Privacy

At Jeevan Care Home Foundation, we believe in complete transparency. This NGO privacy policy India details our firm commitment to respecting and protecting your privacy. We ensure that any information you share with us is handled with the utmost confidentiality and security. Our goal is to foster a relationship of trust with every donor, volunteer, and supporter.

Privacy Policy

Effective Date: 07-Jun-2025

At Jeevan Care Home Foundation, accessible from www.jeevsewa.org, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and manage your personal information in accordance with applicable laws, especially when you use our website for donations, communication, or any other services, including transactions processed via Razorpay, our trusted payment gateway partner.

By using our website, you consent to the terms outlined in this Privacy Policy.

Information Collection and Use

We may collect various types of personal information from our users when they visit our website, make donations, register for programs, or communicate with us.

Information we collect:

Personal Identifiers: Name, email address, phone number, and physical address.
Payment Information: Payment method, transaction ID, and donation amount (processed securely via Razorpay).
Communication Data: Messages, emails, or feedback you voluntarily provide.
Technical Data: IP address, browser type, time zone setting, and pages visited, which helps us improve our website performance and security.

How we use your information:

To process donations securely
To provide receipts and acknowledgments
To respond to queries or provide support
To send newsletters, updates, or program information (only if you opt in)
To analyze website traffic and improve user experience
To comply with legal and regulatory obligations

We collect only the minimum necessary data and use it solely for the purposes for which it was provided.

Payment Security with Razorpay

We use Razorpay as our secure payment gateway partner. When you make a donation through our website, your payment information is handled directly by Razorpay, which adheres to industry-leading standards for data security.

Key points regarding Razorpay’s role:

Razorpay is PCI-DSS compliant, ensuring the secure handling of sensitive card data.
Razorpay does not store your full card details on its servers.
All transactions are encrypted using SSL (Secure Socket Layer) technology.
Your card number, CVV, and other sensitive data are encrypted and processed securely by Razorpay’s systems.

We do not store or have access to your complete payment information, except for the donation confirmation details required for accounting or customer support.

Data Security

We are committed to protecting your personal data from unauthorized access, alteration, disclosure, or destruction. We use appropriate administrative, technical, and physical safeguards to ensure your information is kept secure.

Security measures include:

Secure SSL encryption on all pages where sensitive data is collected
Firewalls and intrusion detection systems
Access to personal data limited only to authorized personnel
Regular security audits of our systems

In case of a suspected data breach, we will notify you and take immediate remedial action in compliance with applicable laws.

Third-Party Services and Disclosure

We may use third-party service providers to operate and manage our website or to process your donations.

Third-party involvement:

Razorpay: Used exclusively for secure payment processing.
Analytics tools (e.g., Google Analytics): Used to track website performance and user interaction anonymously.

These third parties have access to your data only to the extent necessary to perform their services. They are obligated not to disclose or use the information for any other purpose.

We do not sell, trade, or rent your personal information to others. We may, however, disclose your data:

As required by law or legal process
To prevent fraud or enforce our terms and policies
With your explicit consent

User Rights and Control Over Data

As a user, you have the right to access, update, or delete your personal data. You also have the right to withdraw consent to the use of your data at any time, subject to legal or contractual obligations.

Your rights include:

Right to Access – You can request a copy of your personal data.
Right to Correction – You can ask us to correct inaccuracies.
Right to Deletion – You may request deletion of your data from our systems.
Right to Withdraw Consent – If you’ve previously agreed to data processing, you can withdraw that consent.

To exercise these rights, please contact us at the information provided at the end of this policy. We will respond within a reasonable timeframe, typically within 7–14 business days.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and monitor website performance.

What are cookies?

Cookies are small text files stored on your browser when you visit our website. These files help us:

Maintain user sessions
Collect non-personal data for analytics
Remember preferences and interactions

You can manage your cookie settings through your browser. Disabling cookies may impact certain features on our website, but you will still be able to access most of our content.

We do not use cookies to collect personal information or track users across other websites.

Policy Updates and Modifications

We reserve the right to revise or update this Privacy Policy at any time. When we do, we will:

Update the Effective Date at the top of this policy
Post the revised version on our website
Provide prominent notice (via banner or email, if required) if changes are significant

We encourage you to review this page periodically to stay informed about how we are protecting your data.

Your continued use of our website after any changes to this policy signifies your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests related to your personal data or this privacy policy, please contact us:

Jeevan Care Home Foundation
Email: info@jeevsewa.org
Phone: 011-45051518
Website: www.jeevsewa.org

Additional Notes: Razorpay-Specific Language

“We use Razorpay as our payment gateway, which processes payment information securely and adheres to PCI-DSS standards.”
“Razorpay does not store card data on its servers. Your payment information is encrypted and processed securely.”
“We may share your information with Razorpay for the purpose of payment processing and fraud prevention, as required by the payment gateway’s terms of service.”

By using our website and donating through our platform, you agree to the terms and conditions outlined in this Privacy Policy.

Information We Securely Collect

We collect information to enhance your experience and effectively pursue our charitable mission. The types of data we may collect include:

Personal Identification Information: When you donate, volunteer, or subscribe to our newsletter, we may ask for your name, email address, postal address, phone number, and payment details. This information is crucial for processing your contributions and communicating effectively.

Non-Personal Identification Information: We may collect non-personal data like your browser type, operating system, and IP address. This helps us understand website usage patterns and improve our site’s functionality. This data is aggregated and does not identify individual users.

How We Utilize Your Valuable Information

Your information enables us to deliver our mission and services efficiently. We use the collected data for the following purposes:

Processing Donations: To accurately process your generous contributions and issue receipts.
Communication: To send you updates about our projects, impact stories, newsletters, and express our gratitude. You can always opt-out of these communications.
Improving Our Website: To analyze website traffic and user behavior, helping us enhance user experience and content relevance.
Volunteer Coordination: To connect with and manage our dedicated volunteers.
Legal Compliance: To comply with legal obligations and regulatory requirements as an NGO in India.

Data Protection: Our Top Priority

The security of your personal data is our absolute priority. We implement robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. These measures include:

Secure Sockets Layer (SSL) Technology: Our website uses SSL encryption to secure all data transmissions.
Restricted Access: Access to personal data is limited to authorized personnel who require the information to perform their duties.

Regular Security Audits: We regularly review our security protocols to ensure continuous protection.

Sharing Your Data: When and Why

We will never sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to¹ any personal identification information regarding visitors and users with our trusted² partners, affiliates, and advertisers for the purposes outlined above.

Third-Party Service Providers: We may use third-party service³ providers (e.g., payment gateways) to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We share your information with these third⁴ parties only for those limited purposes and always under strict confidentiality agreements. This adheres to our comprehensive NGO privacy policy India.

Your Rights and Choices

You have complete control over your information. As per best practices for NGO privacy policy India, you have the right to:

Access Your Data: Request access to the personal information we hold about you.
Correct Your Data: Request corrections to any inaccurate or incomplete data.
Opt-Out: Unsubscribe from our mailing lists or withdraw your consent for certain data processing activities at any time. Look for an “unsubscribe” link in our emails.
Request Deletion: Request the deletion of your personal data, subject to legal and operational requirements.

Cookies Policy

Our Site may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to⁵ track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.⁶ If you do so, note that some parts of the Site may not function properly.⁷

Links to External Websites

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the⁸ content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.⁹

Updates to This Privacy Policy

Jeevan Care Home Foundation reserves the right to update this NGO privacy policy India at any time. When we do, we will revise the “last updated” date at the bottom of this page. We encourage Users to frequently check this page for¹⁰ any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contact Us – Your Queries Matter!

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please do not hesitate to contact us.¹² We are here to help and clarify any concerns regarding our NGO privacy policy India.

Email: info@jeevsewa.org

Website: www.jeevsewa.org